Return Policy

Ezifit Blinds Return Policy

At Ezifit Blinds, we want you to be completely satisfied with your purchase. If for any reason you’re not happy with your blinds, we’re here to help. Below is our return policy to ensure a smooth process for returns, exchanges, and refunds.

Returns

We accept returns on most items within 14 days of delivery, provided the products are in their original, unused condition and packaging. To initiate a return, please contact our customer service team at [contact information] to obtain a return authorization number. This number must be included in your return package.

Conditions for Returns

• Unused and Unopened: The blinds must be in the same condition as when they were received, including original packaging, tags, and any accessories.
• Custom Orders: Custom-made or personalized blinds (including made-to-measure products) are non-returnable unless they are damaged or defective.
• Return Shipping: Customers are responsible for the cost of return shipping unless the product is faulty or damaged upon arrival. We recommend using a tracked shipping service to ensure your return is delivered safely.

Exchanges

If you would like to exchange your blinds for another size, color, or style, we’re happy to assist. Exchanges can be processed as long as the items are returned in the condition outlined above and are within the 14-day return window. If there’s a price difference between the products, we will contact you regarding the payment of the balance.

Refunds

Once your return is received and inspected, we will issue a refund to the original payment method. Please note that the refund may take 5-10 business days to appear in your account, depending on your bank or payment provider.

• Damaged or Defective Products: If the product is damaged or defective upon receipt, we will offer a full refund or replacement at no additional cost. Please contact us within 7 days of receiving the damaged product to arrange a return.

How to Start a Return or Exchange

1. Contact our customer service team at [contact information] to request a return authorization number.
2. Carefully pack your blinds with all original materials.
3. Ship the item back to us at the address provided by our customer service team.

Contact Us

If you have any questions or need assistance with a return or exchange, don’t hesitate to get in touch. Our friendly team is here to help!

Phone: 086 6619576

Thank you for choosing Ezifit Blinds. We’re committed to ensuring your satisfaction with every purchase!